My son asked his friends to help him set up fortnite on your Playstation 4 … Unfortunately he doesn't know the email address or password of your epic account. Now these friends have installed fortnite on their Xbox over our WLAN. Both are now registered on the same account and when one plays the other no longer comes into play… Unfortunately, because of this they have become quite divided and his friends no longer listen to me. Is there a possibility that we can block it so that the other two guys can access my son's account?
Unfortunately I don't think that will work as long as the other two have access.
But try epicgame support.
Unfortunately I don't know myself, what operating system does the Playstation have? You have to state that 😅 thank you in advance for your answer. There's no coincidence hotline right?
Changes the password of the Epic Games account.
For that he should at least know which email address they used for it… 😕
Right. Then probably only the support remains. Can't choose the Playstation as the operating system because it has its own.
No, it just says Mac or Windows
As far as I know there's no hotline.
https://www.epicgames.com/...dated=true log in here and select Epic Account. Then contact us. Here you can also select PS4 as the platform.