Are Fortnite Chapter 2 Really All Items Lost?

Lo
- in Account
2

After doing the update to Fortnite Chapter 2, I no longer have any items from Chapter 1, not even the items I bought. Is that normal? My account is the same, only all items are missing.

Me

No, it is not normal. If you think that skins or RdW content is missing, then please write to support.

Lo

Thank you!

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