Is temporarily blocked in fortnite?

I wanted to play fortnite gin in and there I was temporarily blocked and that for no reason the support says there's a reason you can somehow see the reason or see how long the ban goes because this is a season 0 2000 euro og account and I'm 13 and I saved a very long time, so it's a shame thanks in advance

Write to support

I think this is a mistake because my account was banned for no reason

Do you know what I can't do or whether I can see how long the spell will last

The support says I was banned rightly 😕

Ask the reason