Last month playing the Marvels Avengers beta unlocked the Hulk Pickaxes in Fortnite. I met all the conditions for this and I also received a confirmation email from Square Enix that I have successfully completed everything and now get the pickaxe in Fortnite. However, nothing came, my accounts were of course linked. Then I contacted Fortnite Support, who had been holding me out since then and said I just had to be patient. Yesterday they even confirmed to me that I'm entitled to get the pickaxe. Now, however, I'm told that I'm not entitled (no reason or anything else) although I'm clearly. I think that's pretty bold from Epic Games and would like to know if anyone has any suggestions on what I can do to get the pickaxe.
Either you will get it or you won't. Then you see. Talking to a company like epic games about a free item won't help. And Fortnite…
