I bought a 10 pack in the lootboy app for 9.99 euro but I did not receive it. What can I do?

I bought a 10er Premium lootpack for 9.99 euro for fortnite battle royale 1 hour ago but didn't receive it. I have already done a lot but still haven't

If you bought this through an external app that doesn't work for or for fortnite. I would advise against it soon.

Otherwise I would write to the developers of this app and ask for the goods. What I often do is film the purchase or take photos as proof.

I don't know how old you are, but if you can also ask your parents for advice.

I wish you much success in solving your problem.