PayPal fraud. What can I do now?

kr
- in Skins
7

I bought a controller at Mediamarkt. In the pack was a code for a Fortnite Skin and since I do not play the game, I have offered this at E-Bay.

After a few days this was paid by E-Bay via Paypal. I phoned Paypal to ask me how it's doing. The employee first spoke of a DHL shipment, but when I told him it was a virtual content code, he said a simple e-mail to the buyer would be enough.

I then sent the code to the buyer after a few e-mails. After that, I did not get any answers from him. Two hours later, I get the message that the buyer has turned on PayPal Buyer Protection because of unauthorized payments to me.

When PayPal transfer is a name and address (presumably the buyer).

What can I do here? PayPal wants to have a shipping number that I do not have as I said. As proof, I only have one e-mail. That the article has not arrived, is not up for debate. He claims only that he did not buy the item.

Can I turn on the police for fraud here?

I already wrote a mail to PayPal, but maybe someone has experience with such cases.

Can't be that with such "arguments" get his money back and so easy to cheat people about their articles.

mo

Jow… That's why I do not accept PayPal…

But you have no loss… It did not cost you anything. Only your honor got a little scratch… Take it as experience.

kr

Well, the code was on the net for a realistic price of 22 euro. I would have got that. Some Fortnite players are willing to pay that.
I have nowhere stated that I accept PayPal… This must have been preset: /

mo

Preferences can be changed… If you are on Ebay, you know that.

Nevertheless, you did not suffer any damage.

kr

Yes, that too is a cost. Money what I could have are unfortunately also costs.

be

When the code is redeemed, he used it, whether he bought it or his brother / son whatever.

Send all mail and message traffic to Paypal.

mo

The DU that you see is clear. Does not mean that you are right.

Cost is effort, not taking.

be

Stop complaining. If Paypal can't help you in the end it is like that. And I'm not buying you iwie just that you had no idea about Paypal, without Paypal account is not the option…