The day before yesterday I was kicked out of control for no reason and I couldn't play for 24 hours. I wrote to support but they said it was justified even though I didn't do anything. I then thought I had something on the PC that was recognized as a hack or something. I didn't know what it was, so I reset my PC and just installed Fortnite. After midnight I played again, at first everything was normal, I played a little arena and all that. But after 3 or 4 rounds I was not only kicked out of the round but out of the game. Then I wanted to start it but it didn't work because it was completely locked. I wrote to support again but they said it was justified again and the decision had been made I remain permanently banned. Only the second time nothing could have happened because I only installed Fortnite, nothing else. And I would just play on another account, but the banned one is valuable. Can I do something about that?
(They don't even want to tell me why I was banned so I don't even know why)
Just stop playing.
Fortnite / Epic Games is therefore pure dirt. Ban players for no reason and do not want to admit any mistakes themselves.
I understand but then I want at least my 200 euro back because it's a lot of money
See below, it was not without reason.
The questioner:
or among friends, insults sometimes occur but, as I said, only among friends and we all know that it's just fun.
That happens when you don't describe the complete situation, but only blame others.
How do you want to get it back? Epic will simply pay you back your money net
, Right.
Here the questioner is apparently also lying:
No, I just talk normally and so and the first time I was banned it said that I'm using a VPN, which I have never had.
Otherwise Fortnite still likes to ban players because of the broken anticheat software (because you have RGB software on your PC, for example).
Well it's also about that they release me