Fortnite You were due?

Me
- in Battle Royale
6

I got my new PC today and wanted to play Fortnite on it. But whenever I jump out of the Battle Bus, I can move about 2 minutes on the ground and then get removed from the match and get an error "You were due to internetlag, your IP or your system, VPN usage or chatting removed from the match, we do not recommend using VPN or proxy server if you're playing Fortnite. " I'm desperate. I have already written to the support and have written to me that I have allegedly violated the terms of use. Supposedly this should be a ban and if I handle this ban it can lead to an account lock. Then I wrote the support that the PC was new and I could not even play Fortnite. The support does not answer anymore and that's why I ask you now what else can I do? I have no plan because I do not cheat and I do not use a VPN or proxy. And against the terms of use, I can't bumped because the PC is new and I could not even play Fortnite. What else can I do?

ja

Mhhh, how is your PC connected to your router? And what kind of internet do you have? (Cable / DSL or others)

What about your real speed? (Make speed test)

Me

My PC is not connected to the Internet via cable I use a Wi-Fi stick and Speedtest is shown to me at Ping: 26ms when downloading: 5.97 Mbps and when uploading: 1.61 Mbps displayed. I think we have a DSL connection.

ja

Uiii, that is very unfavorable. Ping-laces are probably the result of the WLAN and your Internet is also bad, so it could also fluctuate strongly to all over abundance.
For the game, it looks like you're using a teleport hack or speed hack.

Me

And how can I speed up the internet?

ja

Not at all, you first have to eliminate error # 1, your Wi-Fi.

Li

The account could already be played where andrs if he is not new