Genshin Impact Ps4 parental controls?

I downloaded Genshin Impact and can't start it because of parental controls. I don't know why it's from twelve onwards, but Fortnite is also from twelve onwards and I was able to download that, does anyone of you know why? Well, my father has parental controls over me

Could the optimal in-game purchases have anything to do with this? Otherwise you just have to see if your parents can set exceptions for parental controls and then unblock Genshin. I've never needed parental controls, and when I was a kid, there wasn't any, so I don't know if you can set exceptions, so here's just a suggestion to try it out.