Fortnite parental controls?

I have parental controls on in Fortnite for some reason. I would like to switch off the parental controls, but I no longer have access to the email because it is already 3 years old and I already have a new one and have forgotten the password. What should I do? I also asked the question at Epic Games Support but nothing came out.

Vlt ask to change the email account otherwise you only have one account. Change.

Where to inquire