Windows blue screens?

Al
- in Hardware
24

Hi

Had 2 blue screens today

first with the error message DRIVER_NOT_LESS_OR_EQUAL

and just now with PAGE_FAULT_IN_NONPAGED_AREA

The first blue screen happened during GTA 5 and the second during Fortnite.

(Fortnite also crashed 2 times today)

I haven't changed anything on my PC or anything else…

(have only had the PC for about 3 weeks)

the only thing I've ever done (about 1-2 weeks ago) was to set my RAM to 3200 in the BIOS (after all, I didn't pay for 3200 for free)

Does anyone know what it has to do with?

Ga

The first blue screen reads "DRIVER_…" - you can try to update the driver of your graphics card (download the latest version from the manufacturer's website and install it). Hope that helps.

Al

Already checked in Nvidia Experience, the driver is on the latest version.

Ja

Check event viewer.

Al

Is called?

Ja

That means opening the event viewer. Check the log for the time of the crash (recommended to do it directly after the crash)

Em

DRIVER_IRQL_NOT_LESS_OR_EQUAL

Although this error indicates a driver problem, it does not have to be due to the driver itself, but only affects one driver. This error can also be caused by something completely different. In principle, a driver only complains that an IRQ channel is not free to use or is blocked. However, this is more likely to be caused by a hardware problem than by software. There's also the second mistake:

PAGE_FAULT_IN_NONPAGED_AREA

Something definitely went wrong in memory. This is a memory page fault. Together with the RAM clocking up, that would explain a lot. Your processor and / or motherboard probably doesn't support DDR4-3200 memory without overclocking a bit. In any case, it could cause both errors, especially when viewed in conjunction. So clock the memory down again and test whether the errors disappear. If so, then you've probably invested in DDR4-3200 RAM for nothing.

PS: Which processor and which motherboard do you call your own?

Al

Have an Asrock b450m pro4 (is compatible with DDR4-3200) with a Ryzen 5 2600x

Al

But I found out something

Steam games such as csgo DO NOT crash

Warzone does NOT crash either

Could it be the Epic Games Launcher? Finally got Fortnite & Gta 5 from the launcher

Em

Possible but unlikely that it is due to the Epic Game Launcher. But just do it for yourself and just clock the RAM down again. Then when the errors go away, you know. Testing this does not cost you anything and you can exclude a RAM overclocking problem or identify it as the cause of the error. You can always look for a software error.

Incidentally, the AsRock B450M Pro4 motherboard in connection with your processor only supports up to DDR4-2666 RAM, without overclocking. This is also stated in the specifications for the mainboard.

- Dual Channel DDR4 Memory Technology

- 4 x DDR4 DIMM slots

- AMD Ryzen series CPUs (
Matisse) support DDR4 3200/2933/2667/2400/2133 ECC & non-ECC, un-buffered memory *

- AMD Ryzen series CPUs (Pinnacle Ridge) support DDR4 3200+ (OC) / 2933 (OC) / 2667/2400/2133 ECC & non-ECC, un-buffered memory *

- AMD Ryzen series CPUs (
Picasso) support DDR4 2933/2667/2400/2133 non-ECC, un-buffered memory *

- AMD Ryzen series CPUs (
Summit Ridge) support DDR4 3200+ (OC) / 2933 (OC) / 2667/2400/2133 ECC & non-ECC, un-buffered memory *

- AMD Ryzen series CPUs (
Raven Ridge) support DDR4 3200+ (OC) / 2933/2667/2400/2133 non-ECC, un-buffered memory *

- Max. Capacity of system memory: 128GB **

- Supports Extreme Memory Profile (XMP) memory modules

- 15μ Gold Contact in DIMM slots

The Ryzen 5 2600X is a Pinnacle Ridge CPU and only supports up to DDR4-2666 RAM and only possibly also up to DDR4-2933. But that depends on the mainboard and your mainboard with the Ryzen 5 2600X only supports up to DDR4-2666. The memory controller in the processor is overclocked (OC) and this does not have to work or does not have to work stably. In addition, the supported memory speed also depends on the bank type of the RAM modules and the number of modules. Here you can read what the memory controller in your processor says:

https://en.wikichip.org/wiki/amd/ryzen_5/2600x

Al

Thank you thank you thank you!

But why is my PC only crashing now? Before that everything worked perfectly.

I'll just clock my PC back this morning. Do I have to pay attention to anything? Something about the tension or something?

Em

No, just deactivate the XMP in the BIOS / UEFI and the RAMs should run again with the standard clock rate specified by the SPD. But how is the question? How did you run memory as DDR4-3200 so far? Did you set that manually or activated an XMP? If you have set this manually, then undo it and instead use an XMP (Xtreme Memory Profile) to overclock the RAM. You can activate the XMP in the BIOS / UEFI under the storage options. Some manufacturers may also call this D.O.C.P. It is possible that your DDR4-3200 RAM will also run stably with your processor, as this not only sets the speed of the RAM, but also the correct timings and voltages. Just as information in case you overclocked manually.

The fact that your PC only starts to crash after three weeks can be due to the fact that a component has already been damaged by overclocking if the scenario I described applies. But you still have to test that. Maybe the problem is not memory overclocking at all. A software problem would also be conceivable and we haven't even ruled that out, we have just declared it unlikely. First test with the standard clock of the RAM's and then we'll see.

Al

I have set my XMP profile back to Auto, so it should actually be back to 2666

Em

You can check this in the BIOS / UEFI or with CPU-Z.

https://www.cpuid.com/softwares/cpu-z.html

Al

I just looked in the Task Manager, RAM is at 2133 mhz

Em

Yes, DDR4-2133 should then be the standard clock from the SPD chip on the memory modules. It is quite common for overclocked DDR4-3200 memory to run only as DDR4-2133 / 2400 RAM without overclocking. Fine, then test if the crashes still occur.

Al

I will do it now, then report to you if everything is going well!

Em

OK

Al

Neither PC nor game crashed since I downclocked my Ram!

Al

Could I clock my ram up to 2666? Because my mainboard and my cpu can take it.

Unfortunately, you just notice fps losses

Em

Could I clock my Ram up to 2666?

Generally, yes. If the SPD of the memory contains several XMPs to select and one of them contains the settings for DDR4-2666, then you can activate the corresponding XMP. If your memory only has the XMP for DDR4-3200, then of course it won't work.

Then you have to manually set the memory to DDR4-2666. To do this, download CPU-Z:

https://www.cpuid.com/softwares/cpu-z.html

After starting CPU-Z, under SPD, you can read out the timings and the voltage that are provided for your memory with DDR4-2666. That would have to be a JEDEC profile with 1333MHz (DDR 2666). If there's a profile for DDR4-2666 in the SPD on the RAM modules, you can simply set your memory to DDR4-2666 manually in the BIOS / UEFI. The corresponding timings and the voltage should be suitably set for DDR4-2666, automatically by the SPD on the RAM modules. If there's no DDR4-2666 profile in the SPD chip on the RAM module, then it can be hairy to bring the memory to DDR4-2666. We should discuss that again if this should arise.

Al

At JEDEC unfortunately only 3 times 1066mhz and at the end 1600

Do you know what i can do

Em

I had almost thought about it. The 1066Mhz profiles are for DDR4-2133 operation and 1600MHz is the XMP for DDR4-3200. You now have the following options:

run the memory as DDR4-2133 RAM
Replace the memory with DDR4-2666 RAM
set the memory manually, i.e. Manually overclock

I'm of course aware that you would like to solve the problem with a few settings, but I can't guarantee whether we will manage that. In addition, you may have to adjust and test a lot again and again. We won't break anything, even if we overclock the memory, because we will still be within the range of the XMP. At most, the computer becomes unstable again, nothing more should happen.

First, just set the RAM to DDR4-2666 in the BIOS / UEFI and test it. If everything is stable, leave it that way. If the crashes occur again, then gradually increase the RAM voltage from 1.20V, to 1.25V, 1.30V and a maximum of 1.35V and test again and again in between. If that is not enough, the timings have to be adjusted. And from here on it gets hairy or very complex and has to be tried out a lot, because we don't have any values for valid timings that match your memory with DDR4-2666. You have to experiment with values between CL19 and CL16, maybe also CL15, and pray that you will find a stable, functioning setting. And test each of these timing settings again, starting at 1.20V. Then increase the tension again step by step and test all timings one after the other with each step. With a bit of luck you will find a setting in which your memory runs stably as DDR4-2666 RAM. I can only say good luck.

Al

This is going to be hairy, but thank you very much.

Em

You're welcome. You can let me know if you got it right.