PC turns off at Fortnite?

Ya
- in Hardware
13

No matter when I play Fortnite sometimes the pc simply turns off as if to pull the plug. The PC is on 12.08. Arrived and ran the first week perfectly. CPU, etc. Is not overloaded. Everything is new and that's why it has to be on the software or something (and I do not want to read anything from here on with fortnite or anything) That's all there's to it:

AMD Ryzen 7 2700 @ 4.1 GHz (8 cores / 16 threads)
32GB DDR4 RAM w RGB Lighting Kit
SAMSUNG SSD 981 256GB, M.2 + 1TB HDD
DVD ReWr
NETGEAR Wireless N600 USB Adapter
AMD Radeon RX 580 OC - 8GB

I also called support but no one's on it. Link to the PC: https://www.hitech-gamer.com/Pro-Gamer-PC/ZOCKER-PC-FIREBOMB-V9-Kolink-Punisher-RGB.html

Ja

Possibly. Overheating of the CPU / GPU…

Bad airflow or in the PC itself a cable has loosened so that the fans are not running

en

I think it's overheating

Already checked with MSI Afterburner temps?

Fr

Did you already install Fortnite? Does your PC meet the minimum requirements?

Ya

Already reinstalled 2 times and it works better than on my old pc

Ya

I'll look but the fans are set so that the automatically become stronger with increasing heat just that I would hear yes…

Ya

I will try tomorrow

Fr

So it worked times?

Ya

https://www.hitech-gamer.com/Pro-Gamer-PC/ZOCKER-PC-FIREBOMB-V9-Kolink-Punisher-RGB.html

AMD Ryzen 7 2700 @ 4.1 GHz (8 cores / 16 threads)
32GB DDR4 RAM w RGB Lighting Kit
SAMSUNG SSD 981 256GB, M.2 + 1TB HDD
DVD ReWr
AMD Radeon RX 580 OC - 8GB

that's just in there

Ya

Yes

Fr

Funny that it does not work, already tried other games? Are there any problems?

Ja

Open the site and see if all the cables are inside.

Je

This usually indicates overheating of the CPU as the CPU shuts itself off when it reaches its "limit" (110 ° C + -) so it will not be damaged.

Check if the radiator seats properly
Look at the temperatures with the help of "SpeedFan"
Refit the thermal compound
Get new cooling eg. Tower cooling or best water cooling

ke

I would complain and return the system. The price is much too high, a similar system already exists for 300.- less.
In addition, the built-in power supply is… Let's say "not good"