When playing Fortnite comes a black screen and the pc stops responding - what to do?

Ja
- in Hardware
7

When playing Fortnite I get a black screen sometimes in the lobby, sometimes in the game. The pc doesn't respond to commands like ctrl, etc. And I have to switch off completely. However, I still have sound during the black screen. The CPU usage is about 70% while playing and has a maximum temperature of 65 degrees. But I do not believe that it is, for example, the overheating of the CPU, because then the pc would go out of his own accord.

I thank you in advance for possible solutions and hope that with jmd. Fast can help.

Co

Maybe try to start in a lower resolution. It can't hurt and I personally like the 4: 3 resolution (of the feel of the game) anyway.

Co

Is this problem exclusively with Fortnite?

Ba

Look in Event Viewer → Windows Protocols → Applications

Since you should keep the exact time in your head, and then look for appropriate errors. You can also look under "System" in the Event Viewer. There should be an error called "Kernel Power". This error represents your manual override. DAVOR should then be a mistake. By the way, you can also easily determine the time of the error in seconds.

You have to search the error on the internet, because I'm not a running lexicon, but maybe it can help you if I know the mistake.

I would also do the standard stuff. So driver update and all temperatures of the hardware check. In addition, you should see whether your power supply under large CPU and GPU load is not just give up the ghost, can happen with old hardware too!

Ja

I already play in 4: 3 at a resolution of 1440: 1080

Ja

I will try, hope it helps.

Ja

So in front of the Kernel Power a bug with the Evnt ID 10016 appears. Can you do something with this or does this error qualify as a cause?

Ba

Alone with the ID I can't do anything, possibly with the description, if you open the error, but I rather tap on a software error, look there once in the appropriate place in the Event Viewer!

Black spots on screen? be beautician