Nvidia Geforce now RTX doesn't work?

Al
- in Hardware
7

I bought Geforce now, but RTX / RAY TRACING DOES NOT WORK e.g. With fortnite the OPTION IS NOT DISPLAYED although I'm always on DIRECTX12!

Jo

The game may need to be reinstalled first. If you only installed the new graphics card, the game may not recognize it yet.

Al

Geforce now is a cloud gaming service…

Jo

Oh, but it could be that cloud gaming does not yet support ray tracing.

Al

But that's in bold and that's exactly what I'm paying for…

Ga

Then it's best to ask Nvidia directly, they will be able to fix your problem sooner than any good question users.

Al

How should i let you know? They have no support!

FPS DROPS IN FORTNITE? - 2 un unbecomingjasper