PC problem. Screens go out, PC stays on, all fans turn up and get loud?

Ja
- in Hardware
11

Our boy got a PC for Christmas, so he is 2 months old. For a few days now, the computer has had the problem that when our youngster is playing Fortnite, the screens suddenly go out after a certain time and the fans turn up and thus become significantly louder. However, the PC remains on but can no longer be operated, except for switching it off. After you turn it back up, everything goes so far, only when he plays Fortnite again the same thing happens after about 20 minutes. What can be the reason? Has anyone ever had experience or the same problem. He has:

Processor: AMD Ryzen ™ 7 2700X

Graphics card: Nvidia Geforce RTX 2070

16 GB RAM DDR4

Water cooling

ASUS motherboard

I would be happy to receive answers and help.

Wa

I also had the problem and you have to take out all things (CPU, graphics card) and put them back in again. If you don't know how to do it, you can watch a tutorial on yt

Lo

All drivers updated?

Sounds like a hardware failure to me. Try different games, run graphic stress tests.

Test the processor too.

Vi

Which power supply do you have?

Ja

So we have no idea about it and would not like to do so

Ja

OK. We haven't updated any drivers so far. The computer also has no drive for any driver CD's

Ja

I only read: internal power supply 600W

Lo

Just enter the name of the hardware in google + driver.

So e.g. Nvidia Geforce RTX 2070 driver download. -> https://www.nvidia.de/...lts/139950

In the "Support" tab you will find which graphics cards are supported, if yours is inside, then download and install.

You don't have to uninstall the old drivers these days.

Lo
Vi

Then test one component after the other, first the GPU (graphics card).

The FurMark tool is very suitable for this. This only puts a strain on the GPU. Let the tool run for 30 minutes.

Then test the CPU. Use the CoreDamage or Prime95 tool. Let it run for about 30 minutes.

Then see further.

Are there any other games where the error occurs?

Ja

When I start FurMark it happens again after 10 seconds. So is the graphics card damaged?

Vi

Would do it like this…

Secure data!

Then install Windows NEW to rule out a software error.

Then repeat the TEST with FurMark.

… Then let me know again.