Fortnite account completely gone?

I wanted to sign up for Epic Games with Google on 24.12.18, so I did. However, somehow I created a new account and whenever I try to sign in I come to the new account. I wrote to Epic Games Support, but did not get an answer. What can I do there?

First contact the support and then look further

I have written extra I have already written to him

I've also written to the support before. It takes a while. If no answer at all, just write cover letter again.

OK thanks

We can't do anything there, only support.

Then stay probably only two ways, wait for an answer or write again until they answer