Epic games Ban no idea why?

I have been banned from epic games for 5 months and can't play epic games launcher games such as fortnite

Although I can install the game but not bounce I'm kicked out after 2 min really have tried so much and despair just because I had no hack client or other misconduct and hope that anyone can help me)

Sry i mean up there epic games sry auto correction

How about times to contact the support. The answer is always within one day.

They can tell you then and possibly unbench you.