Unfortunately, it is not possible for me with my PC, e.g. GTA V, The Forest, Fortnite etc. To play. After playing the games for a short time (after about 5 minutes), various problems arise:
- The monitor turns blue, then the picture reappears and the games no longer work.
- The games get stuck.
- The mainboard pips three times briefly and the games are ended.
The problems always occur differently in a game. So not always the same.
--------------------------------
System information
--------------------------------
Operating system: Windows 10 Pro 64-bit (10.0, Build 18363)
System Manufacturer: BIOSTAR Group
System model: A10N-8800E
BIOS: 5.11 (type: UEFI)
Processor: AMD FX-8800P Radeon R7, 12 Compute Cores 4C + 8G (4 CPUs), ~ 2.1GHz
Memory: 16384MB RAM
Available OS Memory: 16344MB RAM
DirectX version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 144 DPI (150 percent)
DWM DPI scaling: UnKnown
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: Unknown
DxDiag Version: 10.00.18362.0387 64bit Unicode
--------------------------
Display devices
--------------------------
Card name: Radeon RX 570 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x67DF)
DAC type: Internal DAC (400MHz)
Device Type: Full Device (POST)
Device Problem Code: No problem
Driver problem code: Unknown
Display memory: 12247 MB
Dedicated memory: 4076 MB
Shared memory: 8171 MB
Current Mode: 1920 x 1080 (32 bit) (59Hz)
HDR Support: Not Supported
Display Topology: Internal
--------------
monitor
-------------
Monitor Name: Generic PnP Monitor
Monitor model: HKC TV
Monitor Id: HKC9000
Native mode: 1920 x 1080 (p) (60,000Hz)
Output Type: HDMI
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
DDI version: 12
Feature levels: 12_0.11_1.11_0.10_1.10_0.9_3.9_2.9_1
Driver Model: WDDM 2.6
-------------------------
Sound devices
------------------------
Description: 6 - HKC TV (2- AMD High Definition Audio Device)
Got all the drivers from the components, including runtimes
(NET frameworks including hotfixes, Java, Visual C ++, DirectX, etc.)
updated and used different OS.
Do you have a solution or help?
Didn't see a driver version for the graphics card in your system information?
Driver installed?
What does the device manager say about the graphics card?
Blue screen = blue screen, restart is activated here. Press F8 when Windows starts and switch it off again. Then the screen remains and an error message like this appears at the bottom left: 0x000000xx. Post us this time.
Driver installed / current? CPU temperature OK? GPU temperature OK?
Check system integrity:
sfc / scannow
If error:
dism / online / cleanup-image / restorehealth
Yes, the drivers have been installed.
.html
No, it does not restart, the image just disappears. It's like removing the HDMI cable and plugging it in again.
Yes, the drivers are up to date.
.html
The temperature is fine too.
