I didn't get the things I bought (fortnite)?

So today I got 1000 vbucks on the official epic games page and didn't get the 1000 vbucks. When I logged into the game it said, the items you bought were waiting for you "but when I was in the lobby I didn't get anything! Can you only get it after a certain time?

Actually, it should be there immediately.

Always write to support for something like that.

They won't write anything other than a computer generated message

But I wrote to her on her cell phone

Yes, of course. There's support where you talk to people. Eg when you open a ticket.

Ah crass for me in any case with mail support it didn't work.