I recently got GTA5 from the Epic Games Shop and was about to install it.
However, I get the message that my graphics card (GTX 1050 ti (g1 Gaming)) is not supported or the drivers are new.
All drivers are up to date and the Graka even managed Fortnite, which has the same requirements as the launcher.
Can I do something to get into the launcher?
No. The servers are overloaded because millions of free users log in. Find it a shame because now the people who bought the game full price can't even play.
Is that why the ad comes with the GRaka?
it says: Unsupported Graphics Card
There's a problem with your graphics card. Please ensure your card meets the minimum system requirements and that you have the latest drivers installed.
I'm pretty sure it's because of the servers. Everyone gets different messages.
I hope, especially because I can't imagine it at the graka
Epic Games is dirty… That's why I'm on Steam too. They always bring wrong error messages
I don't like the launcher either, back then. Do you have an idea how I can get the error message away?
Well, we agree. Reinstall it… Or "have you already tried to restart the device?"
I just reinstalled it for the 4th time. Restart xD PC the same way. I also checked the drivers several times and even checked whether Win10 n Update is open
Ok… Do you get LOGS?
Please what? All I get is the error message that my graphics card is not supported xD
Yes, and there are log files that describe the problem in more detail
In the same display screen with? Then no
All it says is "Unsupported Graphics Card
There's a problem with your graphics card. Please ensure your card meets the minimum system requirements and that you have the latest drivers installed. "
Go to Programs / EpicGames and tell me what you see there
In the programs folder? One folder called "Launcher" and the other called "DiriectXRedist"
Then on launcher (I didn't have it myself, so I have to do it step by step sorry)
1. Folder: Engine
2nd folder: Portal
Yes everything is good. I'm thankful that at least one tried xD
Engine please.
Binaries
Wait… Do you have a problem when you want to start GTA or when you open the launcher?
If I want to start the launcher
OK. Then try:
Right-click the Epic Games Launcher desktop shortcut.
Choose Properties.
Select the Shortcut tab.
Add -debuglogging to the end of the file path in the target field.
Make sure there's a space between the file path and the hyphen.
Click Apply.
Open the launcher by double-clicking your desktop shortcut.
Reproduce your problem and close the launcher.
After closing the launcher, remove the -debuglogging command from the target field.
Navigate to your log files. They should be in the following location: C: \ Users \ [YourUserNameHere] \ AppData \ Local \ EpicGamesLauncher \ Saved \ Logs
The AppData folder is hidden by default. If you can't see it, use this Microsoft support article to show hidden folders.
Sorry that it is CTRL C CTRL V but I have a little stress right now.
Unfortunately does not work xD
Do you think that can be due to the servers?
Did you get LOG files?
That may be
Nope, got nothing
Please make TaskManager -> Performance -> Fullscreen
I have no idea about it. With other launchers like Steam or UPlay you don't have such problems at all
Ok… Then please do that with TaskManager
Yes please open TaskManager
I have, I'm in "performance"
And now please a screenshot (can you attach to your question
Ok wait
Is in
Sorry… I have no idea, actually it can only be on the server side, otherwise you would have to get LOG entries… I'm sorry.
I'll just try the days again, thank you
