Graphics card is crazy - what can be the reason?

Kh
- in Hardware
8

I bought a PC for my son for online lessons (and for light gaming) - the following specs:

AMD Radeon r9 280
b450 motherboard with a Ryzen 5 1600 (6 cores, 12 threads)
16 GB DDR4
512 GB SSD
Win 10 64Bit

I know the components are old - but it should be enough for its intended purpose.

Now the computer has been running perfectly for 2-3 weeks, but only for school (office, teams, web conference).

Today Fortnite installed and bang at the first stress (not even in the game) everything goes to its knees - keyboard, mouse and monitor also switch off directly - but the computer is not responsive.

As a test, I once loaded a benchmark and there the same thing - hung up immediately after 25%.

The temperatures of the CPU and GPU are below 40 degrees.

What can that be because of? How can I test whether the graphics card has a way - as I said I bought it as a bundle from a "PC builder". Especially whether this is a software problem (the latest driver from Radeon is on it) or a hardware problem (then I have to ask the seller to make improvements)

mi

You actually configured the PC very sensibly!

But which power supply unit is installed? The old R9 280 is a small power guzzler… 😂 so it should be at least a good 500 watts.

La

Have you ever checked which power supply the "PC builder" put in there exactly? (Manufacturer, model and rated power?)

Kh

Phew ok no idea how do I watch that? The case also has 9 LED fans (omg) - kids apparently want it that way 😂

Kh

How / where do I check this?

Kh

Thermaltake TR2 700W

La

Open the PC and look for the nameplate directly on the power supply housing. Sometimes the power supply unit has to be removed from the housing so that the nameplate can be seen.

Kh

Thermaltake TR2 700W

mi

Haha, the Thermaltake theoretically has enough power, but is qualitatively rather below average.

The graphics card could of course also have a defect due to its age.

Apart from that, you could even install a current BIOS and the latest chipset drivers. You can get both from the motherboard manufacturer's website.