If I order a notebook I have 30 days or so right of return that means in time I can test it in detail right?

Fo
- in Hardware
14

Hi

I urgently need a new notebook my calculator all have old age due to their age or are even broken.

I have now picked one which I personally find relatively good, even if it just does not have all the latest graphics card has been released recently but for the latest processor. And according to Epic Games and Steam, the included graphics card also lasts for a long time and I think it's the right one for me.

Therefore, I want to order it now and my question is now if I order it now I have 30 days right of return so I can see within these 30 days if I can handle it and how the graphics resolution in my play z.b. Fortnite is and then decide if I'll keep it or send it back, is that right? And secondly, if I would order it at media Markt, Saturn or notebooksbilliger and in the shop there and pick up, then yes also counts the fact that I ordered it on the Internet right? Or is the purchase then as if I had bought it in the shop I would say that I had no right to withdraw from the purchase except it would be broken?

And with which of these did you personally have the best experience so far? The price is the same everywhere.

And what else do I have to pay attention to, apart from a careful handling of the device, as long as I test it or have not yet decided to give it back or keep it?

Looking forward to your replies.

im

I urgently need a new notebook my calculator all have old age due to their age or are even broken.

I managed to fix everything, sometimes a fan, sometimes a power supply, sometimes the hard drive…

I have now picked one which I personally find relatively good, even if it just does not have all the latest graphics card has been released recently but for the latest processor. And according to Epic Games and Steam, the included graphics card also lasts for a long time and I think it's the right one for me.

What the developers write there's not realistic, if you want to play smoothly it must go beyond these values the performance.

Therefore, I want to order it now and my question is now if I order it now I have 30 days right of return so I can see within these 30 days if I can handle it and how the graphics resolution in my play z.b. Fortnite is and then decide if I'll keep it or send it back, is that right?

As stated, 14 days or more.

And secondly, if I would order it at media Markt, Saturn or notebooksbilliger and in the shop there and pick up, then yes also counts the fact that I ordered it on the Internet right?

Right, with Notebooksbilliger you would have even revocation if you buy it in the store.

Or is the purchase then as if I had bought it in the shop I would say that I had no right to withdraw from the purchase except it would be broken?

No shipping or pickup does not matter.

And with which of these did you personally have the best experience so far? The price is the same everywhere.

The only competent store of those you mentioned is Notebooksbilliger.

And what else do I have to pay attention to, apart from a careful handling of the device, as long as I test it or have not yet decided to give it back or keep it?

Well, keep the 2 weeks (or more) and rebuild the laptop. Keep receipt (if you order online it does not matter anyway)

So, you can also look at sites like userbenchmark.net before how much the (graphics) processors do.

Cheaper you get laptops on sites like refurbed.de, greenpanda, afb-shop

el

As far as I know you have within 14 days a legal right of withdrawal, however, the seller can also add additional returns, see Amazon. However, I do not quite understand why you want to test games. You can just have a look at a few benchmarks / tests of the installed hardware. In addition, you should open the OVP as gently as possible and keep the receipt and the OVP.

hy

First, the legal obligation to take back by the seller (shop) for mail order only amounts to 14 days.
And besides, in the time you are only allowed to look at the goods "as you would in a shop would have been possible."

So I can see within these 30 days if I can handle it and how the graphics resolution in my games z.b. Fortnite is and then decide if I'll keep it or send it back, is that right?

No, that would not be OK.

If you have already used the calculator, then it is a used device, if you then send it back. So, the business would have the right to ask for money to use you, as they would then no longer be able to sell it as new and therefore could demand less from the next buyer.

Fo

The tests show me nothing like the graphics looks like and the device works and if I can cope with this

el

The tests show you how the graphics look like. Unless you mean the quality of the display. The differences are not really serious so a look at the data sheet is actually enough to say if a display is good and there are certainly reviews on the laptop. But coping with that is such a thing that only you can know that's right.

im

This is wrong, as long as the device has no defects, the seller must take it back. Will then be resold as B-goods in the shop.

hy

Read the law.

And "B-Ware" is discounted, thus causing the seller a loss. - That some companies accept (still) their own decision (good will), but nothing that you have a right under the law. However, the first companies already have relevant information in their return policy.

Fo

If you are a professional / woman but maybe a normal user who is not busy, they say nothing and unfortunately there are only reviews in Indian or English, Chinese. It takes until someone here tests the device is just released.

im

I've recently returned a pair of headphones, although I've already used it and he thinks that it's now a utility

im

Likewise, a tried-and-tested garment is a commodity

Me

Conditionally wrong! As a merchant with IHK master craftsman certificate, I can say that the return with full purchase price refund can be demanded only if no traces of use are recognizable on the device.
Traces on the touchpad, as well as dust on and in the device result in a rework that can be deducted.
However, if everything is "pico bello", the dealer must refund the purchase price and arrange for a free return. A little online merchants have to bleed if they already save the store, or on-site store with fierce prices make life difficult.

hy

No, that's different.

[The] right of withdrawal is based on the principle that the customer must have the opportunity to inspect the goods. In the shop, this usually happens on the spot, when buying a car, for example, by test drive. This right also applies to shipping customers, but they can check the goods only at home and then cancel the purchase if they do not like it - and this is even true for such unusual shipping items as waterbeds.

so far so good, you may "test" or "try" it as it would have been possible in the store. If you try on a sweater in the store and it does not suit you, then it goes straight back to the shelf and is sold as "new clothes" to the next customer.

But there's also a limitation:

However, the customer may not treat the goods as if they already owned them, ie: The goods may indeed be tested, but only in a way that would be done in a shop in the presence of a seller.

So do not just try the sweater, but To wear a whole day at a party and then send it back the next day would not be OK, because you could not do that with the sweater in the shop.

Or, referring to the example from this question:
Setting up the computer on your own person and using it already (test) for "game sessions" as if it were your own device is not OK, because that could not be the customer in the store so some.

Source: https://www.br.de/themen/ratgeber/inhalt/verbrauchertipps/kundenrecht-widerrufsrecht-versand-online-shop100.html

im

And how does the shop want to check that? Is he taking the time? You can just reset the PC?

hy

That's not the point.

The question was not "do they notice it?" but "is it allowed?".

And that's the answer. 😉

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